Shipping policy

Thank you for choosing IQNECK. Here, we want to ensure transparency and clarity in our shipping processes to provide you with the best possible shopping experience.

Order Processing Time

Orders typically take 1-3 business days to process before being shipped. Please note that processing times may be longer during peak seasons or promotional periods.

Shipping Rates and Times

Shipping costs and delivery times vary based on the destination and the shipping method selected at checkout. You can view the estimated delivery time during the checkout process.

Shipping Partners

We partner with reputable shipping carriers to ensure your order reaches you safely and in a timely manner. Once your order ships, you will receive a confirmation email with tracking information.

International Shipping

We offer international shipping to most countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Lost or Stolen Packages

IQNECK is not responsible for lost or stolen packages. If your tracking information indicates that your package has been delivered but you have not received it, please contact the carrier directly to resolve the issue.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on the carrier's website.

Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Policy Changes

We reserve the right to update our shipping policy at any time. Any changes will be posted on this page.

For further assistance or inquiries about shipping, please contact us!

 

Thank you for choosing www.iqneck.com. We appreciate it!